Frequently Asked Questions

Why should I join Coupons Ghana?

It’s absolutely FREE!

New deals, places and free events are posted throughout the day, allowing you to enjoy promotions from lots of your favorite shops, brands and places.
Place owners and event organizers can also list their places, create promos, and promote events on the platform for free

I have added my place. Why should I create a promo?

• A whopping 88% of consumers say they bought have bought a product just because it was on a discount.
• 84% of them agree that they have been motivated by a discount or promo to purchase a brand other than their usual brand.
• 86% have bought more quantities of a product because it was on a discount.
• 85% of Ghanaian consumers agree that when they buy something on a discount, they consider it a good buy. What are you waiting for? Sign up and create your first promo!

Are the coupons posted on legit?

Absolutely! Our team of sales expects carefully go through any promotional coupon or free event ticket to ensure its validity before posting. However, kindly note that our team has no role to play in how coupons are created.

How do I utilize my coupon?

• When you find a coupon that you want to activate, select the coupon by clicking on the promo card.
• Kindly read through the coupon details carefully.
• Click Grab Coupon.
• Download coupon onto mobile device or print the coupon.
• Present coupon at the shop or place to enjoy discount.
• Your discount will be reflected in your order total.
Please note that coupons cannot be applied after the deadline date and also for previously purchased deals.

How do I get free event tickets?

• When you discover a free event you want to attend, select the event by clicking the event card.
• Kindly read through the event details carefully.
• Select Get Free Event Ticket.
• Download ticket onto mobile device or print out ticket.
• Present ticket at event upon arrival.

I did not get confirmation instructions when signing up

• Before you click "Sign Up", make sure you have entered a correct email address. You will not receive confirmation instructions without a valid email.
• Nothing in your inbox? Check your spam folder for our confirmation instructions
• Still have not received confirmation instructions? Go back to Sign In page and click "Didn't receive confirmation instructions"

How to reset password

• If you forget your password, you can click on the 'Forgot Your Password?' link. This will appear on any page that requires you to fill in your password
• This link redirects you to a page where you should enter your registered email address. An email with instructions on how to reset your password will be sent shortly to the registered email address
• You must be able to receive emails to your registered email address for this to work. You may need to check your spam filters and folder if you do not see this email in a few minutes • Click the link and follow the instructions to reset your password